Call Settings Overview

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by banter
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As a user, decide how you want to receive and handle the calls. There are various options available. Here’s the summary:

Setting

Purpose

Ring My Phone

Set to ring your phone

Ring Desk phone

Set to ring your desk phone

Call Forward

Set the number to forward any incoming calls

Go To Voicemail

Set voicemail storage for your callers to leave a voice message

Go to Menu / IVR

Set the IVR options for your callers

Browser / Channels

Set the channels on which you can receive a call

DND/Disconnect

Set the DND to avoid disturbance

Play Greeting

Set what the caller listens when they call you

Schedule

Set the timings in which you receive calls

Custom Call Setting

Set the rules to receive calls

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