Recordings

Users can record incoming and outgoing calls to the banterphone using the feature, ‘Recordings’.

Finding and Viewing Recordings

•         Login to banter
•         Click on the Products icon
•         Select banterphone from the list of products
•         In the General Settings, Click on Recordings tab
•         Choose the recording you want to listen to and click on its play button.

Note: The recording file comprises details such as Incoming (IN)/Outgoing (OUT) Call recording, From, To, Date, Time, Duration, File Size, and File Recorded.

Delete Recordings

Users can delete the recordings that are stored. To delete recordings:

•         In the Inbox menu, click Recordings
•         A list of recording/s will appear
•         Choose the recording/s you want to delete
•         Mark it for deletion using the ellipsis button
•         Click Delete
•         Select Ok

Note:

•         Users can delete multiple records at the same time.
•         Users cannot download or export recordings.
•         Users cannot retrieve the deleted record.

Record an Outgoing Call

•         Click on dial pad (appears on the bottom right corner of the screen)
•         Dial a number using the on-screen or dial pad, then click the phone icon to make the call
•         Click on the Recording icon
•         To stop or pause the recording, click on the icon again.

Record an Incoming Call

•         While handling an incoming call, click on the recording icon
•         To stop or pause the recording, click the icon again.