Workflows are business rules/processes that are activated when a designated trigger event occurs.
Creating a Workflow
- Login to banterOne
- Click on Developer Options
- Click on ‘Workflows’ from the backend menu
- Click on the ‘Add Workflow' button
- On the Workflows screen Click on the ‘Info’ segment to start the process
- Enter the Name and Description of the Workflow, click on the ‘Is Active’ checkbox to activate Workflow immediately, and Click ‘Next’
- Select the trigger to initiate the workflow
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- There are 3 types of possible triggers
- ‘When a Message is received’
- ‘When a Message is sent’
- ‘Triggers’
- There are 3 types of possible triggers
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- From the ‘Action’ screen select from the option of ‘Webhook’ or ‘Flow Builder’
For Webhook
- Click on ‘Add Webhook’
- On the pop up update the URL
- Select the source field from the drop-down and once selected click on the ‘Add’ button next to the source field
- Click on ‘Save’ to confirm the webhook
- Click on ‘Save’
- Click on ‘Save’ on the Workflows builder screen
For Flow Builder
- The flow builder option for workflows will be based on the selected trigger
- In the case of selecting ‘When a Message is Received’ the following widget actions are available to use.
Users can access two default triggers in workflows:
- When a message is sent
- When a message is received
The rest come via trigger links, which are established depending on the needs of the user.
It has a flow builder as well as a webhook API. In Flow Builder, the user has the same options as in BLS, but in Webhook API, they must specify an HTTP API and input.
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