banter
Articles
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Create Custom Rules
If you want to handle your incoming calls apart from the above mentioned ways, please contact us at customercare@banter.io to have your customized call handler.
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Call Handlers
As an admin, you can decide how you want to handle calls. The settings you set are applicable to all the users that you have assigned. Login to banter Click on the banterelastic icon Go to Product...
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Add Greetings
Login to banter Click on the banterElastic icon Go to Product Settings In the Shared Settings section, click Greetings Click on the (+) Add icon Enter a name and description for the greeting in th...
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Add Menus
Create personalized Menus based on your business requirements. Login to banter Click on the banterElastic icon Go to Product Settings In the Shared Settings section, click Menus Click Add Menu ico...
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Provision Desk Phone
As an Admin, you can configure a desk phone to avail banterElastic services. To provision a desk phone: Login to banter Click on the banterElastic icon Go to Product Settings In the Manage section...
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Number Porting Request
As a user, you can use your existing numbers and port with banter so that you continue using your existing number to avail banter services. To port a phone number Login to banter Click on the bant...
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Unblock a Number
Unblock a blocked number by performing the following steps: In the Number Settings, click Blocked You’ll see a list of blocked numbers Mouse over to the desired number and click on the Unblock but...
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Block a Number
Block the unsolicited numbers. To block a number: In the Number Settings, click Blocked You’ll see a list of blocked numbers if any Click on the (+) add icon to add a number to the blocked list En...
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Release an Extension
You can release any of your numbers whenever you want to. Login to banter Click on the banterElastic icon Go to Product Settings In the Manage section, click Extension tab Select the Extension to ...
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View Released Numbers
Here are the steps to view the released number/s: In the Manage section, click Released Numbers tab When you click on the Released Numbers, a list of your released text numbers will appear on the...