Schedule
Configure the timings during which you want to receive calls. To schedule your incoming calls: In the Number Settings, Click on the Call Settings tab Select Schedule Select an available schedule Sele…
Buy an extension
As a registered user, you can buy any of the available extensions for the number you own. To buy an extension: Login to banter Click Settings In the Buy section, click Extensions Enter the extension…
Release Numbers
View or release previously purchased phone numbers with banter subscription. Login to banter Click on the banterone icon Go to Developer Settings In the Manage section, click the Numbers tab Select t…
Released Numbers
Users can view the numbers they have released/deleted from their banterphone subscription. View Released Numbers View a list of Released Numbers Login to banter Click on the Products ico…
Schedules
Create a Schedule Following are the steps to add a new schedule: Login to banter Click on the Products icon &nbs…
Business Units
The business unit feature allows banterone admins to assign access to certain microapps to designated users. A user can specify a user as a Department, Store, Location or other on the business…
Buy Numbers
Buy new phone numbers with desired area code to use with banterone subscription. Login to banter Click on the Products icon Select banterone from the list of products Go to the Developer options Clic…
Custom Call Setting
You can have customized call handling options with the support of banter. Contact us at customercare@banter.io
Inbox Messages
Users can view all their recently received text messages using the ‘General’ section. Login to banter Go to General. Click on Inbox. You can now view all your messages.
banterphone-Trial Tour
Plan Details FREE FOREVER @ $0.00 What do you get? 100 minutes and 100 messages with no trial limit Applicable for one line Receive incoming call (Mobile app) and messages notifications in both mobil…
Menus
Users can set various Menu/IVR properties depending upon their business requirement. banterphone users can avail another great feature in the form of Menus resulting in customization. Add a Men…
Call History Reports
Welcome to the user portal for accessing call reports of your banter numbers. This guide will help you navigate to the call reports in the portal and download the call reports. With our call reports…
DND/Disconnect
Tired of receiving incoming calls? Enable the DND option till the time you want. To enable DND: In the Number Settings > Call Settings, select DND/Disconnect Click Save Note that you’ll not receiv…
Voicemail notifications to Email
Login to banter Click on the Products icon Select banterC3 from the list of products In…
Call History
Use the Call History functionality to view the calls made or received. To view call history:In the General menu, click Call History to view the complete call history for the number selected. The foll…
Number Porting Request
As a user, you can use your existing numbers and port with banter so that you continue using your existing number to avail banter services. To port a phone number Login to banter Click on the Product…
Numbers
Users can view or release the number they have configured or purchased with banterphone subscription. View Numbers View list of your purchased numbers. Login to banter Click on the Produ…
Call Handlers
Create a Call Handler Login to banter Click on the Products icon Select banterphone from the list of products Go to Product Settings In the Shared Settings section, click on Call Handlers Click on th…
Extensions
Users can view or release the extensions they have configured or purchased with banterphone subscription. View an Extension View list of purchased extensions. Login to banter Click on the Produ…
Release a Number
You can release any of your numbers whenever you want to. Login to banter Click on the banterphone icon Go to Product Settings In the Manage section, click the Numbers tab Select the number to releas…
Add Menus
Users can set various Menu properties depending upon their business requirement. banter users can avail another great feature in the form of Menus resulting in customization. The user…
SSO - Single Sign On
Single Sign On feature is used to allow team members to access data sources like Dropbox by signing in once via a common password. This means your team can access data sources without having to remem…
Release an Extension
You can release any of your numbers whenever you want to. Login to banter Click on the banterphone icon Go to Product Settings In the Manage section, click the Extension tab Select the Extension to e…
View Released Numbers
Here are the steps to view the released number/s: In the Manage section, click Released Numbers tab When you click on the Released Numbers, a list of your released banterphone numbers will appear on…
Call Forward
When you are busy, let banterphone forward the calls to some other number of your choice. To forward the incoming calls: In the Number Settings,> Call Settings, select Call Forward Select how you…
Port in Numbers
As a user, you can use your existing numbers and port with banterphone so that you continue using your existing number with banterphone features. To port a phone number Login to banter Click o…
Listen to Voicemails
Listen to the messages that a caller left for you when you were not available. All the voicemails are stored on banter centralized repository and makes it available for you. To listen to a voicemail:…
Blocked Contacts
banterphone allows blocking certain numbers from being able to call. Block a Number/Contact Login to banter Click on the Products icon Select banterphone from the list of prod…
Recordings
Users can record incoming and outgoing calls to the banterphone using the feature, ‘Recordings’. Finding and Viewing Recordings Login to banter &…
Go to Menu / IVR
Provide your callers with various choices to reach an appropriate number for a quick redress. Use the Menus option to set the choices. To select menus: In the Number Settings > Call Settings, sele…
Go To Voicemail
Let your caller leave a voicemail for you when you can’t answer the calls. To allow voicemail recording: In the Number Settings > Call Settings, select Go To Voicemail Select a greeting for caller…
Voice Mails
Listen to the messages that a caller left for you when you were not available. To listen to a voicemail: Login to banter Click on the Products…
Call Settings
As a user, decide how you want to receive and handle the calls. There are various options available.
Play Greeting
Add Greetings Login to banter Click on the Products icon Select banterphone from the list of products Go to Product Settings In the Shared Settings section, click Greetings Click on the (+) Add icon…
Greetings
Add a Greeting Login to banter Click on the Products icon Select banterphone from the list…
Ring My Phone
As a user set how banterphone notify you when you receive a call. You can set to receive calls on your mobile. To ring: In the Number Settings,> Call Settings, select Ring My Phone Select either L…
Yealink Model
Following are the provisioning instructions for Yealink: First and foremost do a Factory Reset of your desk phone using the below procedure, Hold down the “OK” button until the…
Provision a Desk Phone
As an Admin, you can configure a desk phone to avail banter services. To provision a desk phone: Open banter and login as an Admin In the Porting & Provisioning section, click Desk Phones Enter t…
Polycom VVX 250 Model
Following are the provisioning instructions for Polycom VVX 250. Note: Update the UC Software version to the latest available. First and foremost do a Factory Reset of the phone using the b…
Fanvil X1S/X1SP Model
Following are the provisioning instructions for Fanvil X1S/X1SP: First and foremost do a Factory Reset of the phone using the below procedure: Unplug from power, if using POE –…
Fanvil X3S/X3SP Model
Following are the provisioning instructions for Fanvil X3S/X3SP: First and foremost do a Factory Reset of the phone using the below procedure: Unplug from power, if using POE – unplug. Plug back…
Grandstream GXP1625
To use banter on a Grandstream GXP1625 desk phone, perform the following steps. Press the Menu (middle circle) and navigate through System > Factory Reset > Ok > Ok. Use the up and down arro…
Grandstream 2100 Model
Following are the provisioning instructions for ‘GRANDSTREAM 2100’: First and foremost do a Factory Reset of your desk phone (Grandstream 2100) using the below procedure: Press Menu &g…
Grandstream 1450 Model
Following are the provisioning instructions for ‘GRANDSTREAM 1450’ First and foremost do a Factory Reset of your desk phone (Grandstream 1450) using the below procedure: Press Men…
Polycom 550 Model
Following are the provisioning instructions for ‘Polycom 550’: Make sure that the model is running on the version (4.0.13.1445 or 4.0.14.0987), if not kindly upgrade the version using…
Polycom 335 Model
To receive or make calls using banter on a Polycom 335 desk phone, perform the following steps. Prerequisites Before provisioning the Polycom 335 desk phone, ensure its running on the 4.0.13.1445 ver…
Polycom VVX 150 Model
Following are the provisioning instructions for Polycom VVX 150 First and foremost do a Factory Reset of the phone using the below procedure: Use the Up and Down arrow keys to scroll throug…
Cisco 303 Model
Following are the provisioning instructions for ‘CISCO IP PHONE 303’: First and foremost do a Factory Reset of your desk phone using the below procedure: Press setup button > Factor…
Grandstream 1400
Following are the provisioning instructions for ‘GRANDSTREAM 1400’. First and foremost do a Factory Reset of your desk phone (Grandstream 1400) using the below procedure: Press Menu &g…
Provision Desk Phone
As an Admin, you can configure a desk phone to avail banterphone services. To provision a desk phone: Login to banter Click on the Products icon Select banterphone from the list of products Go to Pro…