banter
Articles
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How can I set up customized greetings?
There’s an option in banter that facilitates the recording of personalized greetings for each number. The user can set up customized greetings based upon their business communication requirements. ...
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What is the limit to add number of greetings, their length or its file size?
The user can add files only in the MP3 format as greetings. Customized greetings should be less than one minute long and the file size should not exceed 1MB.
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What is the service-level agreement for addressing any issues and close a service request?
Once you raise a service request or log a ticket, the banter technical support team will contact you and resolve the issue as soon as possible. At the same time, it takes approximately two working ...
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What are the support options available with banter?
For any queries or issues pertaining to banter, you can reach us at customercare@banter.io. You may also avail of the chat option in the website or you can go through our knowledge base and FAQs se...
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How is a user different from Admin in banter?
A user is a person with dedicated number or extension and who can only make or receive calls. Whereas, an Admin has complete control on the account where he can buy numbers, extensions, create user...
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How do I reset my password?
You can change the password from the Account Settings > Change password.
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What are the supported OS for banter?
The banter app works on IOS 10 or later, Windows 7 or later, and Android 6.0.1 or later.
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What equipment I need for banter to work?
You don’t need any special equipment or device to setup banter. All you need is a working internet connection with a minimum of 50 kbps speed.
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Why can’t I log into my account?
Ensure that you are using valid login credentials and clear cache before logging into the account. To clear Cache in Android: Open Phone Settings Select Applications and Authority Choose Manage Ap...
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Can I own the numbers after unsubscribing from banter?
No, you can’t own the numbers once you deactivate your account. ‘banter’ cannot guarantee the availability of the number. Incidentally, you can reach out to banter within two months to get back the...