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General

  • banterText is available in which countries?

    banterText is currently available only in the USA and Canada but we will be expanding to other countries soon.

    banter
    October 16, 2020 09:27
  • How do I create a schedule message?

    Kindly click on the provided link to create a schedule message, and to know how to view pending as well as ...

    banter
    October 16, 2020 09:27
  • How Can I Send a text to a Group or Contact?

            Login to the banter portal         Click on the products icon         Choose bantertext from th...

    banter
    October 16, 2020 09:25
  • How do I make calls?

    Go to your Portal Section. You will see a dial pad. You can call using the dial pad or if you already have ...

    banter
    October 16, 2020 09:22
  • Do I need broadband?

    Yes. To use banter services you’ll need to have a broadband connection.

    banter
    October 16, 2020 09:22
  • What are the benefits of switching to banter?

            Businesses typically save between 40%–60% on the cost of moving to banter when compared with thei...

    banter
    October 16, 2020 09:21
  • Can my employees use banter on mobile devices?

    Yes, banter can be easily set up and configured for use on smartphones. You can download the app from App S...

    banter
    October 16, 2020 09:21
  • Does bantertalk support emergency calls?

    At this point, we do not support 911 calling. For sure we offer the service in the future until then make a...

    banter
    October 16, 2020 09:20
  • What is voicemail to email?

    Voicemail to email, is a useful, time saving feature that allows you to deliver voicemails directly to your...

    banter
    October 16, 2020 09:20
  • What are the benefits of using an IVR system?

           Reduce operational costs – by intelligently routing calls to relevant personnel without human invol...

    banter
    October 16, 2020 09:19
  • What is IVR?

    IVR or Interactive Voice Response is an automated system that reads out a menu or list of options for any i...

    banter
    October 16, 2020 09:18
  • What can banter do for me?

    banter helps thousands of businesses across nearly every industry communicate with their customers.

    banter
    October 16, 2020 09:18
  • I called myself using the Custom Caller ID feature to test it out, and it went straight to Voicemail! Will this happen when I dial to prospects using a Custom Caller ID?

    Some carriers automatically route to voicemail when the phone receives a call from its own number; therefor...

    banter
    October 16, 2020 09:17
  • Does a number porting cost anything?

    As of now, banter offers a number porting service for free! For more information, contact our support team ...

    banter
    October 16, 2020 09:17
  • Can I include special formatting, such as hyperlinks, in my text messages?

    Yes, you can include hyperlinks, attachments, emojis, and variables to your text message.

    banter
    October 16, 2020 09:16
  • Can I text non-US numbers, including Mexico and Canada?

    Texting can only be sent to and from US and Canada numbers. It is not available for other countries at this...

    banter
    October 16, 2020 09:16
  • Can I text more than one person at a time?

    Yes. You can send a message to multiple contacts.

    banter
    October 16, 2020 09:15
  • Do I need to possess any technical knowledge/skills?

    No! bantertext is designed to be simple. Our system is so intuitive that you'll be a pro in no time. Yet we...

    banter
    October 16, 2020 09:15
  • Can I use my bantertext account to send group text messages?

    Yes! That is exactly what your EZ Texting account is for. We allow you to create and sort your contacts int...

    banter
    October 16, 2020 09:14
  • Is my list of contacts secure? How do you protect my privacy?

    Your contacts are kept in strict confidentiality. We do not share, rent, or sell the contacts belonging to ...

    banter
    October 16, 2020 09:13
  • Will you send advertisements via text messages to my contacts?

    No. We will never send messages (including advertising) to your contacts.

    banter
    October 16, 2020 09:13
  • Who owns my data?

    You own your data. We will never contact the people on your lists, nor will we do anything else with your d...

    banter
    October 16, 2020 09:12
  • Where is my data stored? How do you protect my data?

    When you create an account on bantertext, we store your information on our secure database server. No one h...

    banter
    October 16, 2020 09:11
  • Can you forward incoming texts to my email address for free?

    Yes! Unlike many of our competitors, we notify about your sent and received text messages on your preferred...

    banter
    October 16, 2020 09:10
  • Can you guarantee delivery of every text message that I send?

    Yes. It is possible to guarantee delivery of every text message that you sent through bantertext.

    banter
    October 16, 2020 09:10
  • How long does it take to deliver a text message?

    A message usually delivered within a few seconds. Note, during peak hours, there could be a short delay.

    banter
    October 16, 2020 09:09
  • How many characters may I include in a text message?

    In bantertext messages are limited to 600 characters. This includes numbers, spaces, symbols, and punctuation.

    banter
    October 16, 2020 09:08
  • What happens if the network goes down?

    Usually, banter maintains an uptime record of 99.9%, which is higher than most of the competitors in the ma...

    banter
    October 16, 2019 14:12
  • Invoices

    Our invoices are easy to read and clearly describes the complete billing cycle. Check your invoices Login ...

    banter
    September 13, 2019 10:21
  • Add Users

    An admin can add a number of users and assign a number to an individual user,  Login to the banter portal....

    banter
    September 11, 2019 06:43
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