General
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banterText is available in which countries?
banterText is currently available only in the USA and Canada but we will be expanding to other countries soon.
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How do I create a schedule message?
Kindly click on the provided link to create a schedule message, and to know how to view pending as well as ...
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How Can I Send a text to a Group or Contact?
Login to the banter portal Click on the products icon Choose bantertext from th...
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How do I make calls?
Go to your Portal Section. You will see a dial pad. You can call using the dial pad or if you already have ...
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What are the benefits of switching to banter?
Businesses typically save between 40%–60% on the cost of moving to banter when compared with thei...
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Can my employees use banter on mobile devices?
Yes, banter can be easily set up and configured for use on smartphones. You can download the app from App S...
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Does bantertalk support emergency calls?
At this point, we do not support 911 calling. For sure we offer the service in the future until then make a...
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What is voicemail to email?
Voicemail to email, is a useful, time saving feature that allows you to deliver voicemails directly to your...
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What are the benefits of using an IVR system?
Reduce operational costs – by intelligently routing calls to relevant personnel without human invol...
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What is IVR?
IVR or Interactive Voice Response is an automated system that reads out a menu or list of options for any i...
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What can banter do for me?
banter helps thousands of businesses across nearly every industry communicate with their customers.
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I called myself using the Custom Caller ID feature to test it out, and it went straight to Voicemail! Will this happen when I dial to prospects using a Custom Caller ID?
Some carriers automatically route to voicemail when the phone receives a call from its own number; therefor...
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Does a number porting cost anything?
As of now, banter offers a number porting service for free! For more information, contact our support team ...
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Can I include special formatting, such as hyperlinks, in my text messages?
Yes, you can include hyperlinks, attachments, emojis, and variables to your text message.
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Can I text non-US numbers, including Mexico and Canada?
Texting can only be sent to and from US and Canada numbers. It is not available for other countries at this...
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Do I need to possess any technical knowledge/skills?
No! bantertext is designed to be simple. Our system is so intuitive that you'll be a pro in no time. Yet we...
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Can I use my bantertext account to send group text messages?
Yes! That is exactly what your EZ Texting account is for. We allow you to create and sort your contacts int...
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Is my list of contacts secure? How do you protect my privacy?
Your contacts are kept in strict confidentiality. We do not share, rent, or sell the contacts belonging to ...
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Will you send advertisements via text messages to my contacts?
No. We will never send messages (including advertising) to your contacts.
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Who owns my data?
You own your data. We will never contact the people on your lists, nor will we do anything else with your d...
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Where is my data stored? How do you protect my data?
When you create an account on bantertext, we store your information on our secure database server. No one h...
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Can you forward incoming texts to my email address for free?
Yes! Unlike many of our competitors, we notify about your sent and received text messages on your preferred...
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Can you guarantee delivery of every text message that I send?
Yes. It is possible to guarantee delivery of every text message that you sent through bantertext.
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How long does it take to deliver a text message?
A message usually delivered within a few seconds. Note, during peak hours, there could be a short delay.
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How many characters may I include in a text message?
In bantertext messages are limited to 600 characters. This includes numbers, spaces, symbols, and punctuation.
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What happens if the network goes down?
Usually, banter maintains an uptime record of 99.9%, which is higher than most of the competitors in the ma...
