Users can set various Menu/IVR properties depending upon their business requirement.
banterphone users can avail another great feature in the form of Menus resulting in customization.
Add a Menu
Following are the steps to add a menu:
- Login to banter
- Click on the Products icon
- Select banterphone from the list of products
- Go to Number Settings
- In the Number Settings section, click Menus
- Click on the “+” button to set new menu properties.
- Enter the Name of the menu.
- Enter the details of the menu to be created in the Description.
- Choose a specific message from the Welcome Message drop-down box.
- Select the option from the drop-down box for Invalid Entry.
- Choose the option from the drop-down box for No Key Pressed.
- Opt Yes for Allow Extension Dial for the callers to reach extensions.
- Click on Save for the changes to take effect.
Now, successfully you have added a new Menu.
Edit a Menu
Following are the steps to edit a menu:
- Login to banter
- Click on the Products icon
- Select banterphone from the list of products
- Go to Number Settings
- In the Number Settings section, click Menus
- Click on the edit icon towards the right of menu name
- On the pop up, click on Menu Properties
- Change the settings, name, description or other details of the menu as desired
- Click on Save button for the changes to take effect
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