Schedule

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by banter
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Configure the timings during which you want to receive calls. To schedule your incoming calls:

  • In the Number Settings, Click on the Call Settings tab
  • Select Schedule
  • Select an available schedule
  • Select how you want to handle calls during open hours, after hours, and closed hours
  • Click Save

Note: If you don’t have/created any Schedule, click on the (+) Add Schedule to create a Schedule. Following are the steps to add a new schedule:

  • In the Schedule window, click Add Schedule
  • Enter name and description
  • Enter the time zone to use
  • Select the open hours for weekdays or for the entire week
  • Select appropriate action as Is Closed for the respective days
  • Select Repeat to repeat the setting you gave for Monday
  • Click Save

Edit a Schedule

  • Login to banter
  • Click on the Products icon
  • Select bantertext from the list of products
  • Go to Number Settings
  • Click on the Schedules tab (list of created schedules will appear)
  • Click on the desired Schedule to edit
  • Edit name and description
  • Enter the time zone to use
  • Select the open hours for weekdays or for the entire week
  • Select appropriate action as Is Closed for the respective days
  • Select Repeat to repeat the setting you gave for Monday
  • Click Save

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