Fanvil X3S/X3SP Model

by banter

Following are the provisioning instructions for Fanvil X3S/X3SP:


First and foremost do a Factory Reset of the phone using the below procedure:

  • Unplug from power, if using POE – unplug. Plug back in power or POE.  Press and hold # until screen prompts Post Mode, now press * # 1 6 8
  • Clear all phone reset appears on the screen. Then unplug and plug back in power or POE.
  • Upon phone restarting it will ask you to select the language.

 Then, follow the below steps:

  • Find out IP address of the IP phone: Press OK > Status > option 2.ip > IP Eg:
  • Open the web browser and paste the IP address into the URL to open the device configuration page
  • Log in using the default credentials – Username: admin & Password: admin
  • Go to System > Auto Provision

Here, perform the following procedure

  • Select the Static Provisioning Server >>
  • Enter the URL, which has been sent to your registered email account.
  • Then Change the Protocol type: HTTPS
  • Then click on the Updated Mode button and select the Update after Reboot.
  • Then Click on Apply and reboot the phone.

How to Reboot Manually:

  • System >> Tools >> Reboot Phone >> Reboot.

Note: Do not unplug the device while the configuration is being updated as it receives data from the server.

It approximately takes around five minutes for the phone to configure with new provisioning settings.

If you have any queries please feel free to contact us at


Provisioning Instructions For Fanvil X1S/X1SP Model



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